Return and Refund Policy

Return and Refund Policy

Last updated: September 9, 2021

Thank you for shopping at Yong Studio.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company(referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Yong Studio International OPC, 82 Scout Fernandez, Quezon City, Philippines, 1103.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Yong Studio, accessible from ph
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order before we process it. We usually process within 2-3 days upon placement of order. We'll notify You through provided contact information before we ship out Your Order. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email:
  • Whatsapp/Text Message: +639062471394 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order. A restocking fee of 10 percent will be charged due to the low number of stocks and additional loss incurred (packaging, shipping, etc) for cancelled/returned orders.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods must be unworn and undamaged.
  • The Goods were not used for any kind of private/public photography.
  • The Goods has intact Hangtags and Labels.

The following Goods cannot be returned:

  • Yong Studio reserves the right to deny a return if the swing tags have been cut off or reattached in any way. If the returned items are used, soiled, damaged, or have any form of perfumes/scents on the fabric your refund will not be approved. You will be notified via email if your returned item is not accepted for a refund.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Yong Studio International
82 Scout Fernandez, Diliman
Quezon City, 1103 Philippines

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email:
  • Whatsapp/Text Message: +639062471394